{
  "page": {
    "id": "4sfyyd782yfk",
    "name": "Surveypal",
    "url": "https://status.surveypal.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"CXM","created_at":"2024-11-07T08:53:47.955+02:00","updated_at":"2024-11-07T08:53:47.955+02:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"868974vgs3ly","group_id":null,"page_id":"4sfyyd782yfk","components":["gmyv5tw4z7r9"]},{"status":"operational","name":"Survey Tool","created_at":"2024-11-07T08:54:16.777+02:00","updated_at":"2024-11-07T08:54:16.777+02:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"358j55f8kp26","group_id":null,"page_id":"4sfyyd782yfk","components":["m5gc4cfdzlhq","3q54q48n7wkg","5lt25llkghbq","vqbgt8lx9ry1","cwsypwd1zjp3"]}],
  "incidents": [{"name":"Partial failure to trigger automation with on submitted condition","status":"resolved","created_at":"2026-04-10T10:00:00.000+03:00","updated_at":"2026-04-13T16:43:22.433+03:00","monitoring_at":null,"resolved_at":"2026-04-10T10:00:00.000+03:00","impact":"minor","shortlink":"https://stspg.io/dtjt5bg1tdl1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-13T16:35:46.279+03:00","reminder_intervals":null,"id":"f69m7yv43hgh","page_id":"4sfyyd782yfk","incident_updates":[{"status":"resolved","body":"On 10.4 at 10:00, a production release was deployed but only partially took effect. An unnoticed delivery failure caused part of the infrastructure to continue running the old code. As a result, automations for submitted events did not always trigger correctly because the expected conditions were not met.\n\nThe release was fixed on 13.4 at around 15:00, and the missed automations were triggered again for the affected answers.","created_at":"2026-04-13T16:35:46.317+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-13T16:35:46.317+03:00","display_at":"2026-04-10T10:00:00.000+03:00","deliver_notifications":false,"tweet_id":null,"id":"n17xftwvc26f","incident_id":"f69m7yv43hgh","custom_tweet":null,"affected_components":null}],"postmortem_body":"# Incident summary\n\nOn **10.4. klo 10:00**, a production release was deployed but only partially applied. Because part of the infrastructure continued running an older version, automations for submitted events did not trigger correctly.\n\nThe issue was fixed on **13.4. klo 15:00**, and missed automations were reprocessed for the affected answers.\n\n# Customer impact\n\nSome customers experienced missing automation triggers after submitting answers. The issue affected only the part of the system that remained on the older version.\n\n# Root cause\n\nThe production release did not complete successfully across all infrastructure components. This left part of the environment running outdated code, which caused the automation logic to behave unexpectedly.\n\n# Resolution\n\nThe deployment issue was corrected on 13.4. After the fix, missed automations were triggered again for affected answers.\n\n# What we are improving\n\nTo reduce the risk of this happening again, we are focusing on:\n\n* stronger checks that confirm all components are running the intended version.\n\n# Status\n\nThe incident is resolved.","postmortem_body_last_updated_at":"2026-04-13T16:43:22.411+03:00","postmortem_ignored":false,"postmortem_published_at":"2026-04-13T16:43:22.411+03:00","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled Infrastructure Maintenance","status":"completed","created_at":"2026-02-12T12:07:54.003+02:00","updated_at":"2026-03-16T00:45:02.530+02:00","monitoring_at":"2026-03-16T00:32:00.386+02:00","resolved_at":"2026-03-16T00:45:02.509+02:00","impact":"maintenance","shortlink":"https://stspg.io/hbzvk10zmf3j","scheduled_for":"2026-03-16T00:00:00.000+02:00","scheduled_until":"2026-03-16T01:00:00.000+02:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-03-15T23:00:09.062+02:00","impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-12T12:07:53.989+02:00","reminder_intervals":null,"id":"x5qmg8cvm7qc","page_id":"4sfyyd782yfk","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-03-16T00:45:02.509+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-16T00:45:02.509+02:00","display_at":"2026-03-16T00:45:02.509+02:00","deliver_notifications":true,"tweet_id":null,"id":"8qc1p6mh4v76","incident_id":"x5qmg8cvm7qc","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"operational","new_status":"operational"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"operational","new_status":"operational"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"operational","new_status":"operational"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"operational","new_status":"operational"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"operational","new_status":"operational"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-03-16T00:32:00.386+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-16T00:32:00.386+02:00","display_at":"2026-03-16T00:32:00.386+02:00","deliver_notifications":true,"tweet_id":null,"id":"1bhq8mw99gjk","incident_id":"x5qmg8cvm7qc","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"under_maintenance","new_status":"operational"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"under_maintenance","new_status":"operational"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"under_maintenance","new_status":"operational"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"under_maintenance","new_status":"operational"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-03-16T00:14:26.983+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-16T00:14:26.983+02:00","display_at":"2026-03-16T00:14:26.983+02:00","deliver_notifications":true,"tweet_id":null,"id":"xbfr75wynpj0","incident_id":"x5qmg8cvm7qc","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"operational","new_status":"under_maintenance"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"operational","new_status":"under_maintenance"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"operational","new_status":"under_maintenance"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"operational","new_status":"under_maintenance"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-03-15T23:00:08.930+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-15T23:00:08.930+02:00","display_at":"2026-03-15T23:00:08.930+02:00","deliver_notifications":true,"tweet_id":null,"id":"38rky0qlr367","incident_id":"x5qmg8cvm7qc","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Our systems will undergo essential infrastructure maintenance, which will cause a temporary downtime, during which services will be unavailable. We appreciate your understanding as we work to enhance our platform's performance and reliability.","created_at":"2026-02-12T12:07:54.080+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-12T12:07:54.080+02:00","display_at":"2026-02-12T12:07:54.080+02:00","deliver_notifications":true,"tweet_id":null,"id":"t7vsghcld8gn","incident_id":"x5qmg8cvm7qc","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"operational","new_status":"operational"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"operational","new_status":"operational"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"operational","new_status":"operational"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"operational","new_status":"operational"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Survey Tool - Application","created_at":"2013-10-21T14:27:17.368+03:00","updated_at":"2026-03-16T00:32:00.265+02:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"m5gc4cfdzlhq","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - API","created_at":"2013-10-21T16:55:12.298+03:00","updated_at":"2026-03-16T00:32:00.288+02:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"3q54q48n7wkg","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Surveys","created_at":"2013-12-12T09:08:18.244+02:00","updated_at":"2026-03-16T00:32:00.308+02:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5lt25llkghbq","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Exports","created_at":"2014-01-10T15:20:19.632+02:00","updated_at":"2026-03-16T00:32:00.328+02:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"vqbgt8lx9ry1","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Survey invitations (SMS \u0026 emails)","created_at":"2023-03-27T14:50:55.389+03:00","updated_at":"2026-03-16T00:32:00.348+02:00","position":5,"description":null,"showcase":true,"start_date":"2023-03-27T00:00:00.000+03:00","id":"cwsypwd1zjp3","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"}]},{"name":"Intermittent User Logouts","status":"resolved","created_at":"2026-01-19T08:00:00.000+02:00","updated_at":"2026-01-23T07:44:56.373+02:00","monitoring_at":null,"resolved_at":"2026-01-19T08:00:00.000+02:00","impact":"none","shortlink":"https://stspg.io/dzyjpzq1t6zs","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-19T08:00:00.000+02:00","reminder_intervals":null,"id":"kv3dlz31tt0q","page_id":"4sfyyd782yfk","incident_updates":[{"status":"resolved","body":"On January 19, 2025, a service configuration change caused intermittent issues for some users. A server misconfiguration occasionally prevented data writes, resulting in some  users being logged out.","created_at":"2026-01-23T07:42:57.043+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-23T07:43:22.623+02:00","display_at":"2026-01-19T08:00:00.000+02:00","deliver_notifications":false,"tweet_id":null,"id":"dx8rkctxrl1z","incident_id":"kv3dlz31tt0q","custom_tweet":null,"affected_components":null}],"postmortem_body":"# Impact\n\nSome users experienced occasional logouts during the incident period. Not all users were affected, and the issue occurred intermittently rather than continuously.                \n\n# Resolution\n\nThe server misconfiguration was identified and initial fixes applied on January 21, 2025. All systems now operating normally.","postmortem_body_last_updated_at":"2026-01-23T07:44:56.359+02:00","postmortem_ignored":false,"postmortem_published_at":"2026-01-23T07:44:56.359+02:00","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Survey tool down","status":"resolved","created_at":"2025-10-29T19:00:19.000+02:00","updated_at":"2025-10-30T07:19:47.032+02:00","monitoring_at":"2025-10-29T22:42:59.140+02:00","resolved_at":"2025-10-30T07:19:47.016+02:00","impact":"critical","shortlink":"https://stspg.io/c0zmxnw7gg7n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-29T19:00:19.000+02:00","reminder_intervals":null,"id":"tdkxnyrm2fvz","page_id":"4sfyyd782yfk","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-30T07:19:47.016+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-30T07:19:47.016+02:00","display_at":"2025-10-30T07:19:47.016+02:00","deliver_notifications":true,"tweet_id":null,"id":"9xfxxxt30tyb","incident_id":"tdkxnyrm2fvz","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"operational","new_status":"operational"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"operational","new_status":"operational"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"operational","new_status":"operational"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"operational","new_status":"operational"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"The cloud provider recovery actions start are effective and traffic is again routing to our service. We are still monitoring the situation.","created_at":"2025-10-29T22:42:59.140+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T22:42:59.140+02:00","display_at":"2025-10-29T22:42:59.140+02:00","deliver_notifications":true,"tweet_id":null,"id":"0zlgy5s2pcb4","incident_id":"tdkxnyrm2fvz","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"major_outage","new_status":"operational"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"major_outage","new_status":"operational"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"major_outage","new_status":"operational"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"Our cloud provider has identified the problem and taken recovery actions to rollback to last known good configuration. They are now observing recovery. Full recovery is expected on 30.10. at 01:20.","created_at":"2025-10-29T21:30:59.197+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T21:30:59.197+02:00","display_at":"2025-10-29T21:30:59.197+02:00","deliver_notifications":true,"tweet_id":null,"id":"tzym9xw4cltp","incident_id":"tdkxnyrm2fvz","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"major_outage","new_status":"major_outage"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"major_outage","new_status":"major_outage"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"major_outage","new_status":"major_outage"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"major_outage","new_status":"major_outage"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"A network infrastructure failure in our cloud provider is caused our Survey Tool to be offline. The provider is working on the incident on their side.","created_at":"2025-10-29T19:20:19.390+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T19:20:55.921+02:00","display_at":"2025-10-29T19:00:19.000+02:00","deliver_notifications":true,"tweet_id":null,"id":"gq4ythrvmrkj","incident_id":"tdkxnyrm2fvz","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - Survey Tool - Application","old_status":"operational","new_status":"major_outage"},{"code":"3q54q48n7wkg","name":"Survey Tool - Survey Tool - API","old_status":"operational","new_status":"major_outage"},{"code":"5lt25llkghbq","name":"Survey Tool - Survey Tool - Surveys","old_status":"operational","new_status":"major_outage"},{"code":"vqbgt8lx9ry1","name":"Survey Tool - Survey Tool - Exports","old_status":"operational","new_status":"major_outage"},{"code":"cwsypwd1zjp3","name":"Survey Tool - Survey Tool - Survey invitations (SMS \u0026 emails)","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Survey Tool - Application","created_at":"2013-10-21T14:27:17.368+03:00","updated_at":"2026-03-16T00:32:00.265+02:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"m5gc4cfdzlhq","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - API","created_at":"2013-10-21T16:55:12.298+03:00","updated_at":"2026-03-16T00:32:00.288+02:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"3q54q48n7wkg","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Surveys","created_at":"2013-12-12T09:08:18.244+02:00","updated_at":"2026-03-16T00:32:00.308+02:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5lt25llkghbq","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Exports","created_at":"2014-01-10T15:20:19.632+02:00","updated_at":"2026-03-16T00:32:00.328+02:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"vqbgt8lx9ry1","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"},{"status":"operational","name":"Survey Tool - Survey invitations (SMS \u0026 emails)","created_at":"2023-03-27T14:50:55.389+03:00","updated_at":"2026-03-16T00:32:00.348+02:00","position":5,"description":null,"showcase":true,"start_date":"2023-03-27T00:00:00.000+03:00","id":"cwsypwd1zjp3","page_id":"4sfyyd782yfk","group_id":"358j55f8kp26"}]},{"name":"Users cannot login to Survey Tool","status":"resolved","created_at":"2025-06-03T10:23:32.000+03:00","updated_at":"2025-06-04T13:38:47.284+03:00","monitoring_at":"2025-06-04T08:27:28.768+03:00","resolved_at":"2025-06-04T13:38:47.268+03:00","impact":"critical","shortlink":"https://stspg.io/p8tbdzkf0f1q","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-03T10:23:32.000+03:00","reminder_intervals":null,"id":"tf2pr3lxtlbm","page_id":"4sfyyd782yfk","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-06-04T13:38:47.268+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-04T13:38:47.268+03:00","display_at":"2025-06-04T13:38:47.268+03:00","deliver_notifications":true,"tweet_id":null,"id":"y5z82l9wh47c","incident_id":"tf2pr3lxtlbm","custom_tweet":null,"affected_components":[{"code":"m5gc4cfdzlhq","name":"Survey Tool - 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